Privacy Policy

Overview

This Privacy Policy explains how gamantra.com collects, uses, and protects personal data.

Who We Are

Gamantra.com is operated by JPAI-Solutions, based in Germany.

Contact email: info@gamantra.com

Personal Data We Collect

  • Account details (such as name, email address, and login-related information)
  • Profile information you choose to provide
  • Usage data (such as interactions, sessions, and feature activity)
  • Support messages and communication records
  • Payment and subscription status data from payment processors

How We Use Your Data

  • To provide and maintain the platform
  • To manage accounts, memberships, and billing access
  • To improve features, reliability, and user experience
  • To respond to support requests and communicate important updates
  • To keep the service secure and prevent abuse

Legal Bases for Processing

Where GDPR applies, we process personal data based on one or more of the following:

  • Performance of a contract (providing the service you requested)
  • Legitimate interests (improving and securing the platform)
  • Consent (for optional cookies and similar tracking where required)
  • Legal obligations (where required by law)

Cookies and Tracking

We may use essential cookies for core functionality and optional cookies or tracking tools for analytics and marketing, depending on your consent choices.

Analytics (anonymized) tools: Meta Pixel and internal tools

Email and Account Information

We use account and email information to authenticate users, support account management, and send service-related messages.

Email provider: Brevo

Payments and Third-Party Services

Payments and subscription events are handled through third-party providers. We receive only the data needed to manage billing, access levels, and related support.

  • Payment provider: Stripe
  • Hosting provider: Digital Ocean

Data Retention

We keep personal data only as long as needed for the purposes described in this policy, including legal, accounting, security, and service continuity needs.

International Data Transfers

As we serve users in multiple regions, data may be processed in countries outside your own. When required, we use appropriate safeguards for international data transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request data portability.

You may also withdraw consent for optional processing where consent is the legal basis.

Contact for Privacy Requests

For privacy-related requests, contact: info@gamantra.com